Antecedents of e-Government Success: A Phenomenological Study

This research aims at identifying antecedents of e-government success from stake holders’ perspective by focusing mainly on government-government relations, government-citizen relations and citizens-citizen relations. Although, the various government agencies, businesses, citizens, visitors, technology solution providers and businesses that support government procurement are among major stakeholders of an egovernment undertaking and understanding of their view point of e-government success is important, this research will only focus on government agencies and citizens as described earlier. The concept of stakeholder theory lends support to the basic motivation and some theoretical foundation to a priory model developed in this paper. After the development of a priory research model for the antecedents of egovernment based upon literature review, primary qualitative data will be collected according to cross case synthesis and phenomenology tradition. A phenomenological, grounded theory based model will be developed and compared with the priory model. The research will be conducted in Pakistan and India.